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Trip Info

ACCOMMODATION BOOKING AND RATES

Many Accommodation Providers offer, for the same room, a "refundable rate" or a "non-refundable rate" (cheaper). If You book a service with a "non-refundable" rate, the Accommodation Provider may charge 100% of your stay upon completion of the purchase process, without any right to be reimbursed whatsoever, even if the service booked is not used due to force majeure. If You doubt whether You will be able to use the accommodation service, we recommend that You book with a "refundable rate". The penalties eventually informed are charged by the Accommodation Provider. We does not charge any additional Management Charge for changes and/or cancellation.

INFORMATION OF THE ACCOMMODATION SERVICE PROVIDER

The specific information of the Accommodation Service Provider such as the name, the location, the category, the check-in and check-out timetable, and the services included is fully detailed in the Platform. It should be noted that all the information shown in the Platform is provided and updated on-line by the Accommodation Service Providers directly. They are exclusively responsible for updating rates, availability, and other information appearing in the Platform. Please review the comments of other users to verify that the accommodation service satisfies your needs and preferences. We are not an entity that promotes the quality, the service level, and/or the rating or classification of any Accommodation Service Provider.

We offer different methods for You to book and pay for accommodation services. We shall, in each case, inform about available payment options, based on the Accommodation Service Provider selected.

PAYMENT TO THE ACCOMMODATION SERVICE PROVIDER

You have the possibility of paying for your full stay amount to the Accommodation Service Provider directly. If so, the Accommodation Service Provider shall determine the time for payment. In case of "non-refundable" services, it may charge the full stay amount at the time of making the purchase. You should enter your credit card data in the Platform, which shall be sent to the Accommodation Service Provider to guarantee the reservation. The Accommodation Service Provider may charge all or part of the rate to your credit card in its domestic currency, or in American dollars, if it is located abroad.

ADVANCE PAYMENT TO US PLUS PAYMENT TO THE ACCOMMODATION SERVICE PROVIDER

You may also make an advance payment to us. In such case, You shall settle the remaining balance by paying to the Accommodation Service Provider directly, under its own payment conditions.