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Accommodation Service Providers offered in the Platform by us are subject to availability, as informed by them through a computer booking system. Under no circumstances shall we offer an Accommodation Service Provider that appears in the system as unavailable. Notwithstanding the foregoing, please bear in mind that overbooking is a common practice in the tourism market and, in some countries, this practice is regulated. Overbooking may also occur due to booking system failures or human mistakes. If the Accommodation Service Provider cannot provide accommodation under the agreed-upon booking conditions, it shall provide You, at their own cost, with an alternative room or accommodation of an equal or superior quality in respect of the one You have originally selected. We shall make its best effort so You can enjoy your stay without any inconvenience.

ARRIVAL AT THE ACCOMMODATION PREMISES

Please remember that if You do not appear at the accommodation premises on the corresponding date and time, the Accommodation Service Provider may cancel your booking and consider it a NO SHOW. If so, You do not have the right to demand total or partial reimbursement of the amount paid. If, for any reason, You are going to arrive at a different time from the one expected, please contact the Accommodation Service Provider and/or in advance.

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